Frequently Asked Questions
How do I place an order?
Is there a minimum dollar amount when placing an order?
How do I order by check?
How do I become a registered user?
How do I establish a business account?
How do I check the status of my order?
How do I process a custom order?
How do I submit my artwork/design?
What are the terms and conditions?
I'm having some difficulties with my order, what can I do?
How do I calculate my shipping cost?
How long will it take to get my order?
What do I do if I need a RUSH Delivery?
Can Zack store or warehouse my order?
How do I request a shipment from my warehousing program?
I have a question regarding my bill.
I need a sample / help finding an item.
What are the standard fastener positions?
What color stock options does ZPC offer?
I need a form.
- Through our web store at www.zackproducts.com.
- Fax a Purchase Order to 1-888-821-3453.
- Email a Purchase Order to email@example.com
- Send a Purchase Order via US Mail to:
- Zack Products Corporation
- PO Box 1841
- Cranberry Township, PA 16066
- Utilize the Order Form found under the FAQ area of the web store. The completed form can be sent to ZPC via fax, email, or US Mail.
- Our customer care representatives will work with you through our web store at www.zackproducts.com to submit any artwork for your design, depending on your custom product.
- Upon submission of your order, we will create a proof and in some cases, a pre-construction sample for your approval prior to manufacture.
- Upon receipt of your approved proof/sample, we will proceed with processing and manufacturing your order.
Please refer to our terms and conditions for custom orders page.
- View our Terms and Conditions of Sale here.
- View our Terms and Conditions of Use here.
- View our Terms and Conditions for Custom Orders here.
To Learn more about our warehousing services Click Here.Here. firstname.lastname@example.org. email@example.com, or fill out our online request form.